Description
Include: A bag outer layer
Material: vegan leather
Color: Tan
The actual color of the item may be slightly different from the picture which is only a representation of the item’s style. The monitor used can significantly darken or change the displayed picture of the item, and there may also be some slight differences due to hand dyeing processes.
Returns:
Eligible returns will be credited as a non-expiring credit note or a refund within 7 days after the returned product reaches our warehouse and the quality check is completed.
Return Process:
Please initiate your return within 48 hours of delivery using our official portal:
Return Portal.
For technical or exceptional issues, contact us on WhatsApp.
Shipping of Returns:
Return shipping is at the customer's expense, or you can request a pickup for ₹120/- directly via the portal (subject to courier availability).
Credit Note / Refund:
Credit notes are provided for the full product value with no expiry.
Refunds are available through the Return Portal; a ₹30 or 3% restocking fee (whichever is higher) applies.
Refunds exclude shipping and handling charges.
Note:
Applicable charges (pickup/restocking) are collected in advance on the portal, and refunds are processed for the full eligible product value after quality check approval.
Damaged / Incorrect Items:
Report any issues within 24 hours of delivery via the Return Portal. We will arrange a replacement or refund once the issue has been verified.
Full Policy:
For complete details, please visit our
Refund Policy.